Privacy Policy

1. Overview

NeetLab provides simulation-based NEET preparation resources through our website and app. This Privacy Policy explains how we collect, use, store, and protect information when you use NeetLab.

2. Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, messages, account details, and learning preferences. We may also collect usage information such as pages visited, simulations opened, device type, browser type, approximate location, IP address, and app activity.

3. How We Use Information

• To create and manage your account.
• To provide access to simulations, trials, support, and learning features.
• To improve content quality, product performance, and user experience.
• To send important service updates, support replies, and optional promotional messages.
• To detect abuse, prevent fraud, and protect platform security.

4. Cookies And Analytics

We may use cookies, local storage, and analytics tools to remember preferences, understand site usage, and improve NeetLab. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

5. Sharing Of Information

We do not sell personal information. We may share limited information with trusted service providers who help us operate hosting, analytics, payments, communications, customer support, and security. We may also disclose information if required by law or to protect our rights, users, or platform.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee absolute security, but we work to reduce risks and protect user data responsibly.

7. Data Retention

We keep information only as long as needed for the purposes described in this policy, including account operation, legal compliance, dispute resolution, and security.

8. Your Choices

You may request access, correction, or deletion of your personal information by contacting us. You may also unsubscribe from promotional communication using the link provided in those messages or by contacting support.

9. Children's Privacy

NeetLab is intended for students and learners. If a user is under the age required by applicable law to provide consent independently, use of the platform should be supervised or authorized by a parent or guardian.

10. Changes To This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

11. Contact

For privacy questions or requests, contact us at hello@neetlab.in.